Sex, Lies and Verizon
"I hadn't planned on spending my birthday weekend with Verizon.
I had planned to have fun, go dancing, party with friends. Instead
I got screwed, and Verizon had all the fun. Like a rotten lover,
the kind who tells lies through a smile, makes false promises
and falls asleep after getting what they want, Verizon left me
dry."
So starts this customer's tale of a customer being lied to by
the phone company, and that there's a work stoppage going on at
the company because the Senior management is cutting staff and
failing to pay basic overtime to their own workers.
"I told him Verizon had treated me horrendously, that I
was lied to by a hotline staff that had obviously been instructed
to keep the customers at bay and who would probably be given a
raise rather than fired for their lies. I said it was ridiculous
to fund five offices on Sunday to receive calls but not have a
penny for an emergency repair crew. I said that the full page
ads in the NY Times (and every other media outlet) cost millions
more than what it would cost to pay labor a little overtime, and
that executive decisions insuring executive salaries that impact
negatively on the consumer were stupid decisions" .
To read the Horror Story of the
Week
While Verizon cut 20% of it's staff in the last two years, the
Bell company Executives get free airfare, major bonuses and salary
increases, and the top 6 Verizon executives got stock options
valued at $ 424 million to $1 billion dollars.
To read a report on Bell
Executive Compensation, highlighting Verizon.
