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When Verizon Communications was pressing
the state to endorse its plan to enter New Jersey's long distance
phone market, one of the things it touted was an independent consultant's
finding that its billing system was 100 percent accurate during testing
of its system.
Now an independent alliance of telephone customers, dubbed TeleTruth,
aims to test that premise.
The group, a combination of 25 companies and industry observers,
is asking customers of Verizon to send their phone bills to them
so they can be verified. The bills will be audited by LTC Consulting,
which is run by Tom Allibone, one of the founders of TeleTruth.
"The bottom line: We believe that collecting these phone bills
is the only true way for both customers and regulators to realize
that the network has serious flaws," said Bruce Kushnick, chairman
of TeleTruth and executive director of New Networks Institute.
For information about the organization, visit www.teletruth.org
--- Tom Johnson
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