TeleTruth: The Alliance for Customers' Telecommunications Rights
|Phone Number Scandal|
Well, here goes:
The next day I called MCI and asked them about # portability, they too said that since I was moving out of my zip code, that I could not keep the #, not even for a fee. I then told them that the only reason I wanted to keep my # was because I wanted a 212 number, and I had already been told by Verizon that "all new numbers were 646; if I wanted a 212 I would have to be wait listed, and it may take over 1 year to get a 212 #, I would have to call periodically to see if new 212 numbers became available". I told MCI that I would like to become their customer if they could give me a "212" #. They placed me on hold to check if any were available; 3 minutes later they came back & said "yes, we can give you a 212 # , it can be activated within the next 2wks, you'll have to call back 1 week before, so we can advise you the date service will be available". They told me my new # would be 212 396-9154, so I signed up with MCI in mid-November, expecting that my new # would be activated by the end of November when i moved.
So, I hung up with MCI and called Verizon. I told the Verizon rep the
whole story of how I became an MCI customer, only because they had promised
me a "212 #" & now they were not delivering on their promise
& how they could not find my address in their computer system and
that I'm living without a phone, and all i really want is a NYC # that
begins with "212", and if they could give me one I would return
to Verizon. Verizon said that they do occasionally have 212 #'s and they
thought it was typical that MCI could not find my building; "since
MCI is in Arizona, they are not familiar with NYC, like Verizon is".
They put me on hold to check if they had a 212 # available for me; and
they had one available for me (what luck!!!), so I re-signed with Verizon
& service would be activated with in 36hrs!!! and it was. I've had
service since December 4th at 3:30pm.
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