I am a customer of [name of Phone company] and I could use your
help to settle a dispute. I moved into my home on July, 2001 and
looked at my first bill. The company is charging me for calls at
a ridiculous rate of 35 cents a minute. When I signed up I was told
I would be getting a rate of 7 cents a minute.
I called the company on [month day, year] and spoke to them. They
kept saying I'm responsible for the charges, even though it was
not what I agreed on. I told them to recalculate my bill and send
me a new one, but they keep threatening me with 'further actions'.
Here's a copy of the bill. Notice that the rate is 35 cents a minute
-- instead of what I agreed to, which was 7 cents.
$175 dollars vs. $35.00. Please call the company and tell them
I'm going to sue them it they keep this up. I'm willing to pay the
price I agreed on.
Please call me or contact me by phone or email at [email]